A cloud-based telephone system, also known as a cloud PBX or cloud-hosted PBX, is a business phone system that is hosted by a third-party provider over the internet, rather than on-premises. This type of system offers a number of advantages over traditional on-premises PBX systems, including lower costs, increased flexibility, and scalability.
One of the biggest advantages of cloud-based telephone systems is that they are much more affordable than traditional on-premises systems. This is because businesses do not have to purchase and maintain their own hardware, and they only pay for the features and services that they need. Cloud-based systems are also more flexible and scalable than on-premises systems, making them ideal for businesses that are growing or that have multiple locations.