Web chat, also known as online chat or text chat, is a form of real-time communication that takes place over the internet. It allows users to communicate with each other through text-based messages, often using a chat client or web application.
Web chat has become increasingly popular in recent years as a way to communicate with friends, family, and colleagues. It is also widely used for customer support, sales, and marketing purposes. Web chat offers several benefits over other forms of communication, such as email or phone calls. It is more immediate, allows for real-time responses, and can be more personal and engaging.